Refund policy

Last updated: November 15, 2026

CursorPad comes with a 14-day money-back guarantee. If you don't love it, you get a full refund. No questions asked.

The 14-day guarantee

You can ask for a full refund for any reason within 14 days of your purchase. You don't need to explain why.

If it doesn't work on your car

If it turns out CursorPad doesn't work on your car, email us and we will refund you in full.

How to get a refund

1. Email support@bettercar.io from the address you used at checkout, or include your order number.
2. We refund the full amount to your original payment method.
3. Depending on your bank, it can take 5 to 10 business days for the money to show up on your statement.

After a refund

A refund ends your license to use CursorPad, so please uninstall it by following the steps in the install guide. Your MMI goes back to the way it left the factory.

Your legal rights

This guarantee is offered in addition to any rights you have as a consumer under the law of the country where you live. It does not limit them.

Questions

Not sure whether CursorPad will work on your car, or stuck during install? Email support@bettercar.io before you ask for a refund. We can usually sort it out.